Contact information
Reach us for program inquiries, scheduling questions, or general information
Get in touch
We respond to all inquiries within two business days. For enrollment questions, please reference the specific program you're interested in to help us provide relevant information.
Location
142 Kensington High Street
London, W8 7RL
United Kingdom
Operating Hours
Monday - Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
Note regarding inquiries: Workshop schedules are planned quarterly. If your preferred dates aren't available, we maintain a waiting list and will notify you when new sessions are scheduled.
For recipe development consultations, scheduling is more flexible and can often accommodate specific timeframes within three weeks of initial contact.
Frequently requested information
Do you offer private group workshops?
Yes, we can arrange private sessions for groups of four or more. Pricing and scheduling vary based on specific requirements. Contact us with details about group size, preferred program, and timing preferences.
What is your cancellation policy?
Full refunds are available for cancellations made at least 14 days before a scheduled workshop. Cancellations between 7-14 days receive 50% refund. Cancellations within 7 days are non-refundable, though you may transfer your enrollment to a future session.
Are ingredients and equipment provided?
All workshops include necessary ingredients and full equipment access. You don't need to bring anything beyond appropriate closed-toe footwear and willingness to learn. Recipe development consultations may involve using your own kitchen depending on your specific goals.
What experience level is required?
The Foundation Techniques Workshop assumes no prior formal training. Other programs build on foundational knowledge, though equivalent experience from personal cooking can substitute for the foundation workshop. We can assess your current skill level during initial contact to recommend appropriate starting points.